Turn Customer Support into a Revenue Engine

Turn every customer interaction into actionable insights—instantly, with no surveys required.

⚡️ Unified Context: Get a complete view of every customer interaction, across all channels, in one unified timeline.

🚨 Real-Time Alerts: Instantly flag critical conversations to handle escalations before they become serious problems.

💼 Complete Account Visibility: Access full account health insights during escalations, enabling faster, smarter decisions.

🎯 Proactive Upselling: Automatically surface revenue opportunities hidden in everyday support conversations.

💰 Turn Frustration into Loyalty: Detect and defuse customer frustrations early, transforming challenges into positive experiences.

Deliver world-class support, drive revenue, and streamline operations—with intelligent AI that helps your team work smarter, not harder.

The Problem

Cartoon figure at a desk using a computer, displaying confusion or frustration, surrounded by email and notification icons.

Manual Reporting & Fragmented Analytics

Support leaders rely heavily on manual reporting, juggling fragmented tools like Intercom and Zendesk that lack deep analytics. This makes trend spotting, root-cause analysis, and identifying recurring customer issues challenging and inefficient.

Difficulty Measuring Interaction Quality & Agent Performance

Teams struggle to measure the quality of customer interactions and agent performance beyond basic metrics. Without automated analysis, valuable insights remain hidden, and quality reviews become cumbersome and resource-intensive.

Reactive Support with Missed Opportunities

Current systems fail to proactively surface signals of customer dissatisfaction or churn risk early. Important customer interactions and insights are often buried in tickets, preventing proactive support and early intervention.

Screenshot of a software dashboard for real-time customer analysis featuring sections on customer temperature, customer escalations, early warning signals, and customer monitoring. Includes charts and tables with metrics such as severity, temperature, occurrences, and change, along with emoji indicators and user profiles.

What Isara can do for you

Isara helps support teams stay ahead by analyzing every conversation to spot frustration, churn risks, and upsell opportunities. It surfaces recurring issues and recommends updates to docs, UX, or code—turning support insights into action.

  • Transform your support interactions with AI-powered analysis that monitors and understands every customer conversation as it happens, providing instant insights and actionable data.

  • Visualize customer frustrations in real-time, pinpointing heated conversations and enabling immediate intervention before escalation.

  • Leverage AI-driven analysis of every customer interaction, going beyond traditional CSAT or NPS metrics, to provide deep insights into conversation quality and customer sentiment.

  • Isara automatically identifies recurring customer-reported issues from support conversations and directly recommends actionable fixes. It suggests updates to documentation, generates product bug tickets with recommended code changes, and identifies usability improvements—streamlining how support feedback translates into tangible product enhancement.

  • Connect effortlessly with your existing support stack through our integration ecosystem, requiring no disruption to your current workflows or technology infrastructure.

Some Cool Numbers

8M+

We currently analyse 8M+ conversations per day.

<100ms

We can process support message at lightning speed.

2x

Customers have reported 2x retention after deploying Isara

How It Works

  1. Connect your platforms (2min setup)

  2. Get immediate insights from historical data

  3. Watch real-time analysis of new conversations

  4. Make better decisions with actual data

“There is so much data to go through. Isara can help us find the needle in the haystack.”

Tom, Founder

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Smiling person with glasses and curly hair indoors.

“We only have a single-digit percentage response rate to customer surveys. With Isara, we can analyse all conversations”

Sarah, Head of Support

“Isara automatically identifies products that are generating more calls, allowing us to act very quickly”

Lisa, Support Lead

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Try Isara free for 30 days

No credit card required • Cancel anytime.

FAQ

Does Isara integrate with our existing tools?

Yes—Isara easily connects in minutes to tools like Intercom, Salesforce, Zendesk, HubSpot, Slack, Email, JIRA, and Gainsight. Setup is quick, simple, and secure, with no lengthy onboarding needed.

Can Isara handle our volume of customer interactions?

Absolutely. Whether you’re managing hundreds or millions of conversations, Isara scales seamlessly to provide real-time insights and analytics.

Can I export data from Isara?

Yes, your data is always yours. Export reports, conversations, and analytics at any time, easily and securely.

How quickly can we get started?

Integration typically takes just a few minutes. You’ll see actionable insights almost immediately, without complicated configurations.

How does Isara improve over time?

We listen closely to our customers and actively use your feedback to enhance Isara. We’re excited to partner with you to shape its features and capabilities.

What makes Isara different from other analytics platforms?

Isara doesn’t just measure customer satisfaction—it proactively spots risks, recommends specific improvements, and turns customer support into a powerful tool for growth.

Is my data secure with Isara?

Security and privacy are built into everything we do. Your data stays protected through industry-leading encryption and compliance practices.